Security:
We utilise secure servers using industry standard Internet encryption with 128 bit SSL software developed by RSA Data.

To give you some indication of the level of encryption used, it would take a hacker working with a Pentium computer something like the age of the earth to crack a message encrypted with 128bit SSL.

Furthermore, all data stored on the secure server is protected by a firewall, the specification of which has been recognised by the major banks. Your credit card and personal details are kept confidential at all times and will only be seen by us when processing your order.

Privacy guarantee:
We do not pass on customer details to third parties.

We prefer to give the couriers your telephone number in case there is a problem delivering your parcel to prevent unnecessary delays.

There is an option on the order form before placing your order to opt out of this should you not want your telephone number disclosed.

We use cookies:
The on-line shopping system used throughout our site uses JavaScript and cookies to store your order information whilst browsing the site.

A cookie is a simple text file stored on your computer which websites use as a means of storage. They can only store information generated within the website and have no access to any other files on your PC.

We have set our cookie to delete itself after the browser session is terminated.

Problems:
Should you experience problems with the shopping feature please check you have both JavaScript and cookies enabled. If you are using browsers older than Netscape 2 or IE3 you may experience problems as they do not recognise the SSL convention for secure web pages. You may also experience problems when accessing through a proxy server or firewall which is not set to allow secure traffic - check with your system administrator.

 

 

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