How to order plus terms and conditions

On-line:
On-line ordering is available by clicking the button next to the product you want, you will get a confirmation box offering the chance to cancel in case you made a mistake. The default quantity is set to , to change the quantity simply click in the box, delete the old quantity and enter the new quantity and when you press the button the amount entered in the box is the amount you will order. (Note: if you order the same product again but with a different quantity value, the order will be updated to hold the most recent quantity value).
You can check, amend and delete items from your cart at any time by selecting 'View order' from the menu, when you have finished selecting your goods, click on the 'Checkout' link to place the order on our secure server.

By Phone or Fax:
Simply ring 01903 233832. We will take your order or if busy return your call.

By Post:
Simply complete the Order Form and return to us:
Johnson Home Wine Supplies Ltd.   2 Gratwicke Road.   Worthing.   West Sussex.   BN11 4BH.

Payment:
All prices are quoted in GBP and are inclusive of VAT at the current English rate.

Cash with order please or by Stating Mastercard, Visa, or Delta number, Start Date and Expiry Date, Security code.  Plus Issue number where stated.

Carriage cost:
UK Mainland
(except Scottish Highlands)
For orders under 80.00 please add 7.50 towards carriage.  In all cases a minimum carriage charge of 4.00 will apply, we will refund with your order any excess payment.
Orders over 80 are in most cases are carriage free where they are not quotations will be given.

Delivery schedule:
UK Mainland
(except Scottish Highlands)
Dispatch is normally made on the first working day of receipt (Monday - Friday), delivery can be anticipated within three working days of dispatch, we will contact you if this may not be possible.  If your order does not arrive complete or within five working days, please contact us.

Overseas Orders:
Sorry we do not send goods overseas at this time.

Privacy guarantee:
We do not pass on customer details to third parties, however we do prefer to give the couriers your telephone number to prevent unnecessary delays.

Cookies:

The on-line shopping system used throughout our site uses JavaScript and cookies to store your order information whilst browsing the site.
A cookie is a simple text file stored on your computer which websites use as a means of storage. They can only store information generated within the website and have no access to any other files on your PC.  We have set our cookie to delete itself after the browser session is terminated.

Security:
Secure ordering
We utilise secure servers using industry standard Internet encryption with 128 bit SSL software developed by RSA Data.  All data stored on the secure server, the specification of which has been recognised by the major banks. Your credit card and personal details are kept confidential at all times when processing your order.

Right of cancellation:

Within eight days from receipt you may wish to cancel and return the goods.  The cost of goods and outward delivery will be reimbursed.  However the consumers responsibility is to take good care of the goods and pay the associated return carriage costs.

Statutory rights:
Please note none of our terms and conditions affect your statutory rights.
 

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